Política de Privacidade (versão portuguesa)
Privacy Policy (english version)
POLÍTICA DE PRIVACIDADE (VERSÃO EM PORTUGUÊS)

Data de Entrada em Vigor: 01.01.2026
Última Atualização: 11.08.2026

Esta Política de Privacidade regula o tratamento de dados pessoais por:

Yulia Podkosova
Trabalhador Independente
NIF: 320807770
Morada Fiscal: 4430-688 Vila Nova de Gaia, Praceta da Fonte do Casal, 39. 5 EQ C
Email: mail@k9friendly.pt
(“Responsável pelo Tratamento”)


1. Enquadramento Legal

O tratamento de dados é efetuado em conformidade com:
* General Data Protection Regulation
* Lei n.º 58/2019


2. Categorias de Dados

Posso recolher:
* Nome completo
* Email
* Contacto telefónico
* Morada de faturação
* NIF (quando aplicável)
* Dados técnicos (IP, browser, dispositivo)
* Dados de progresso no curso

Não recolho categorias especiais de dados.


3. Finalidades do Tratamento

Os dados são utilizados exclusivamente para:
* Prestação dos serviços contratados
* Processamento de pagamentos
* Cumprimento de obrigações fiscais
* Segurança da plataforma
* Suporte ao cliente

Não vendo dados pessoais.


4. Fundamentos Jurídicos

Tratamento baseado em:
* Execução contratual
* Cumprimento de obrigação legal
* Interesse legítimo
* Consentimento (marketing e cookies)


5. Conservação de Dados

Os dados são conservados apenas pelo período necessário:
* Dados fiscais: até 10 anos
* Dados contratuais: duração da relação + prazos legais
* Dados de marketing: até retirada do consentimento


6. Partilha de Dados

Os dados podem ser partilhados com:
* Processadores de pagamento
* Serviços de alojamento
* Serviços de email
* Autoridades competentes

Todos os subcontratantes cumprem o Artigo 28.º do RGPD.


7. Segurança

São implementadas medidas técnicas e organizativas adequadas.

Contudo, nenhum sistema é absolutamente seguro.

Na máxima extensão permitida por lei, exclui-se responsabilidade por incidentes fora do controlo razoável.


8. Direitos do Titular dos Dados

Nos termos do RGPD, o titular pode:
* Aceder
* Retificar
* Apagar
* Limitar tratamento
* Opor-se
* Solicitar portabilidade
* Retirar consentimento

Pode apresentar reclamação junto da:
Comissão Nacional de Proteção de Dados (CNPD)


9. Alterações

Esta Política pode ser atualizada a qualquer momento.

PRIVACY POLICY (ENGLISH VERSION)

Effective Date: 01.01.2026
Last Updated: 11.08.2026

This Privacy Policy describes how personal data is processed by:

Yulia Podkosova
Sole Trader (Trabalhador Independente)
NIF: 320807770
Business Address: 4430-688 Vila Nova de Gaia, Praceta da Fonte do Casal, 39. 5 EQ C
Email: mail@k9friendly.pt
(“Controller”, “I”)

This Policy applies exclusively to services provided within Portugal.


1. Legal Basis

Personal data is processed in accordance with:

* General Data Protection Regulation
* Portuguese Law No. 58/2019
* Applicable Portuguese civil and commercial legislation


2. Data Controller Status

I act as the sole Data Controller for personal data collected through my website and digital services.
I do not act as a joint controller unless explicitly stated.


3. Categories of Personal Data Collected

I may collect the following categories:

3.1 Identification Data
* Full name
* Email address
* Phone number (if voluntarily provided)

3.2 Billing & Fiscal Data
* Billing address
* VAT number (if applicable)
* Transaction records

3.3 Technical Data
* IP address
* Browser type
* Device information
* Operating system
* Login timestamps

3.4 Usage & Educational Data

* Course progress
* Lesson access status
* Completion records
* Platform interaction history

I do not intentionally collect special categories of data (Article 9 GDPR).


4. Lawful Bases for Processing (Article 6 GDPR)

I process data under the following legal bases:

1). Contract Performance (Art. 6(1)(b))
   To provide purchased courses and services.

2). Legal Obligation (Art. 6(1)(c))
   For tax and accounting compliance under Portuguese law.

3). Legitimate Interests (Art. 6(1)(f))
   * Fraud prevention
   * Platform security
   * Service improvement
   * Legal defense

4). Consent (Art. 6(1)(a))
   For marketing communications and non-essential cookies.


5. Purpose Limitation

Personal data is processed solely for:
* Delivering purchased services
* Processing payments
* Customer support
* Legal compliance
* Issuing invoices
* Platform security

I do not sell, rent, or trade personal data.


6. Data Retention

Personal data is retained only as long as necessary:

* Tax and accounting data: up to 10 years (Portuguese law)
* Contractual data: duration of relationship + statutory limitation periods
* Marketing data: until withdrawal of consent
* Technical logs: limited period necessary for security purposes

After expiration, data is securely deleted or anonymized.


7. Data Sharing and Processors

I may share data with:

* Payment service providers
* Hosting providers
* Email service providers
* Accounting professionals
* Legal authorities (when legally required)

All processors are bound by Article 28 GDPR-compliant agreements.

I am not responsible for independent privacy practices of third-party platforms.


8. International Transfers

If data is transferred outside the EU/EEA, safeguards include:
* Standard Contractual Clauses (SCCs)
* Adequacy decisions by the European Commission


9. Security Measures

I implement appropriate technical and organizational safeguards, including:
* Encrypted SSL connections
* Access restrictions
* Secure hosting infrastructure
* Password protection
* Limited data access

However, no digital system can guarantee absolute security.

To the fullest extent permitted by law, I disclaim liability for cyberattacks or unauthorized access beyond reasonable control.


10. Data Subject Rights

Under GDPR, you have the right to:
* Access your data
* Rectify inaccurate data
* Erasure (“right to be forgotten”)
* Restrict processing
* Data portability
* Object to processing
* Withdraw consent

Requests must be submitted to: mail@k9friendly.pt

I may request identity verification before processing requests.

You may lodge a complaint with:
Comissão Nacional de Proteção de Dados (CNPD)
Website: https://www.cnpd.pt


11. Automated Decision-Making

I do not conduct automated decision-making producing legal or similarly significant effects.


12. Cookies

I use:
* Strictly necessary cookies
* Analytics cookies (with consent)
* Marketing cookies (with consent)

A separate Cookie Policy governs detailed cookie usage.


13. Limitation of Liability

To the maximum extent permitted under Portuguese law:

* I am not liable for indirect or consequential damages related to data processing.
* Liability is limited to cases of proven fault.
* Nothing excludes mandatory statutory rights.


14. Updates

I reserve the right to update this Privacy Policy at any time. Continued use of the website constitutes acceptance.
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